Team Effectiveness Touchpoints are a curated series of brief, actionable tips designed to embed inclusion and connection into how your team communicates, collaborates, and makes decisions. Each Touchpoint encourages team members to co-create a space where everyone feels heard, respected, and empowered to contribute. Delivered in bite-sized moments, Each Touchpoint offers a simple, practical way to build team effectiveness — one conversation, decision, or action at a time.

Team effectiveness is a cornerstone of sustainable success for any organization because high-performing teams consistently deliver value, adapt to change, and uphold the cultural and operational foundations necessary for long-term growth

Understanding these four stages of team effectiveness—Forming, Storming, Norming, and Performing—can help leaders and team members navigate the complexities of group dynamics.

The Getting to Know You Bingo game is a great icebreaker or team building exercise.  The Bingo squares are designed to help employees get to know teammates and coworkers.

This well-known exercise is a fun, interactive team-building exercise used to help teams uncover individual strengths in order to improve overall team effectiveness.

This tool is designed for ERG leaders and ERG executive sponsors as a reference guide to help connect the work of the ERG to four key areas – People, Productivity, Profitability and Community.

The Inclusive Hiring: Managing Bias in the Hiring Process training is designed to help recruiters and hiring managers recognize situations where bias may have impacted their decision-making process and behaviors and how those decisions can impact others.

The Anatomy of Belonging:  ERGs as the Head, Heart, Hands training helps participants better understand the dynamics and characteristics of a culture of belonging and how ERGs can drive belonging and connection.

Belonging is being accepted for all of who we are – no need to hide or change. But that sense of community can be harder to find for employees who are not part of the dominant social group or do not easily conform to organizational norms. ERGs can be instrumental in providing that community and fostering belonging.

Having a sense of belonging is one of the most important fundamental human needs and is directly tied to our physical and emotional wellbeing. Most people define themselves by their group membership and associations with their family, their spiritual group, local sports team, interests, even their political affiliations. The social connection that is fundamental to our sense of belonging is a protective factor that enables people to overcome challenges, manage stress and cope more effectively with difficult times in our lives. Almost every aspect of our lives is associated with belonging to something – and our workplaces are no different.

As a leader in the organization, you’re probably pretty accustomed to driving the strategy – but as an ERG executive sponsor, your role is to serve more as an advisor– and it can be difficult to find that right balance. Your primary responsibility is to provide enough guidance and autonomy, so ERGs have the tools and direction they need to lead successfully on their own.

Creating an environment where ERG leaders are empowered to make decisions and lead confidently requires the active, empathetic and engaged support of the Executive Sponsor. Here are some tips for empowering ERG leaders.

The ERG Executive Sponsor Roadmap provides a framework for executives to evaluate and prepare for the role of Executive Sponsor.

Executive Sponsors can use this evaluation checklist to help them and their ERG leadership team determine if there is business value associated with the event or program they are evaluating.

Here you will find sample trivia questions that Women’s ERGs can use as part of their Heritage month offerings and to build awareness across the organization.

Here you will find sample trivia questions that Veteran ERGs can use as part of their Heritage month offerings and to build awareness across the organization.

Here you will find sample trivia questions that LGBTQIA+ ERGs can use as part of their Heritage month offerings and to build awareness across the organization.

Here you will find sample trivia questions that Indigenous ERGs can use as part of their Heritage month offerings and to build awareness across the organization.

Here you will find sample trivia questions that Hispanic/LatinX ERGs can use as part of their Heritage month offerings and to build awareness across the organization.

Here you will find sample trivia questions that Disability focused ERGs can use as part of their Heritage month offerings and to build awareness across the organization.

Here you will find sample trivia questions that Black/African American ERGs can use as part of their Heritage month offerings and to build awareness across the organization.

Here you will find sample trivia questions that AAPI ERGs can use as part of their Heritage month offerings and to build awareness across the organization.

For our Inclusion Learning Loop quarterly ERG Leader Learning Circle we engaged participants in an End in Mind Innovation exercise. We presented a desired future state (The Dream Outcome) for ERGs and asked participants to think backwards and ask themselves what challenges might get in the way of reaching that dream outcome. Participants worked in small groups to turn those challenges into problem statements and then worked together to brainstorm solutions to each of those problem statements.

This tool outlines a full calendar of events that ERG leaders can use as a guide when planning.

The Leveraging Your ERG presentation and exercise provides a framework to strategically leverage your engagement in an ERG in support of your personal development and career goals.  The goal is to boost ERG engagement by demonstrating the benefits.

This tool is designed for ERG leaders and members.  ERG leaders can deliver this to members as a way to encourage active participation in the ERG.

The role of an ERG leader requires a lot of passion, time and commitment. And most of us aren’t sitting around with lots of spare time on our hands. But all that effort and energy comes with significant ROI.

Connecting with the people you work with doesn’t just make your team stronger — it’s good for you too. Whether you’ve just joined a new organization or you’re managing a remote team, these three tips from collaboration expert Mark T. Rivera can help you strengthen your ties with your co-workers, so that everyone can thrive.

These days, everyone feels pressed for time. Duke University professor Dorie Clark reveals the hidden reasons behind why we’re all so busy, and why we struggle to break out of the cycle of overwhelm. This talk presents a new way to look at the choices we make, and how to create more space in our lives to think.

Joining and actively engaging in a company-sponsored Employee Resource Group can be a great development tool and career enhancer. Most Employee Resource Groups have specific goals in place to provide development opportunities to their members. Here are some tips and strategies you can use in order to make the most of your ERG membership.

Many times we hear from ERG chairs looking for ways to increase engagement of their executive sponsors and best leverage their power and influence in the organization. When asked, we learn that clear expectations have not been communicated with the executive sponsor and they do not realize what their role entails.