The Healthcare Toolkit is a library of tools designed to address the unique and specific goals and challenges of DEI in the healthcare industry.
Navigating relationships across difference can pose challenges and requires some cultural knowledge to navigate this terrain. Here are some tips for developing cultural sensitivity in your patient/customer interactions.
The Diversity Business Case – Connecting D&I to Quality Care
Article
Healthcare Toolkit
How to Toolkits
Awareness/Foundation Building
Business Case/DEI ROI
Is there a business case for diversity and inclusion in healthcare? When we take into account the world in which we live and the communities in which we serve the case for diversity seems somewhat obvious. Moving from conceptualization to actualization is where it becomes a bit more complicated. As a first step it is important to understand some of the links between diversity and the ability to deliver quality culturally competent care.
Cultural Competence Action Plan
Healthcare Toolkit
How to Toolkits
Templates and Frameworks
Tools
Awareness/Foundation Building
Business Case/DEI ROI
Cultural Competence
The Cultural Competence Action Plan is a tool designed to help healthcare providers identify competency strengths and opportunities for development. The tool identifies key competencies associated with the delivery of culturally competent care and provides a thought process for building competency in each area.
Quality of Care Self Assessment
DEI Checklists & Quizzes
Healthcare Toolkit
How to Toolkits
Tools
Awareness/Foundation Building
Business Case/DEI ROI
Cultural Competence
The Quality of Care Self-Assessment is a quick way to determine your level of competency in dealing with a diverse set of patients, areas of strengths and opportunities for improvement. This tool is not intended to provide a comprehensive assessment of your skills and competencies but a quick reference and high-level overview.