The Cultural Competence Action Plan is a tool designed to help healthcare providers identify competency strengths and opportunities for development. The tool identifies key competencies associated with the delivery of culturally competent care and provides a thought process for building competency in each area.

The Quality of Care Self-Assessment is a quick way to determine your level of competency in dealing with a diverse set of patients, areas of strengths and opportunities for improvement. This tool is not intended to provide a comprehensive assessment of your skills and competencies but a quick reference and high-level overview.

Core to the success of any ERG is its ability to effectively design and run events that are well aligned with business objectives and the development needs of its members. The Event Planning Process is a step-by- step set of guidelines for designing a well-constructed event.

Updated: The Inclusion Learning Loop™ Heritage Month Celebration Ideas is a companion piece to the Multicultural Calendar. It provides ERG leaders and members with ideas for recognizing and celebrating the various heritage months.

We all have bias. In fact, the actual definition is quite neutral. Bias is a natural function of the human mind that is defined as the tendency or inclination to make a judgment without question, which can be in favor of or against something or someone.  This tool is intended to help you P.A.U.S.E. in order to take the actions that are in your best interest. Whether you are certain that you experiencing negative bias or you just have a nagging sense that there is something off, these strategies will provide you with a road map on what to do.

This toolkit contains factoids, a game, and dos and dont’s that can be shared with employees in your organization to enable them to better understand the different generations in the workplace.

The customer service self assessment is a quick way to determine your level of competency in dealing with a diverse set of customers, areas of strengths and opportunities for improvement. This tool is not intended to provide a comprehensive assessment of your skills and competencies but a quick reference and high-level overview.

The Diversity Champion’s Action Plan is a tool designed to help managers and leaders recognize and leverage opportunities to champion diversity and inclusion.

Power from unearned privilege can look like strength when it is in fact permission to escape or to dominate. It is important to note that privilege is not necessarily a bad thing – just unfair. Privilege used positively can actually be leveraged to support the advancement of others and to benefit the organization as a whole.

The Religion in the workplace Toolkit provides some useful information on how to create an inclusive work environment specifically as it relates to religion.

The Inclusion Learning Loop™ Inclusive Meeting Guidelines is a set of tips and techniques for running effective and productive meetings designed to include the voice and perspective of all participants.

This workbook was written for both individual contributors and members of management teams. You can use this workbook both individually and with a group to develop a deeper understanding of the filters through which you view and interpret yourself and others, identify patterns in your own ways of evaluating, assessing, and working with other people, to begin a dialogue for reflection of organizational values and norms, where those values and norms come from, and how they impact the quality of your business and talent management.

This tool provides a framework for diversity and inclusion practitioners to use in creating their own D&I strategic plans

The toolkit is designed for the head of the diversity council or the council member who is responsible for leading council meetings. These materials can be used as is or can be customized to meet the needs of your diversity council meeting. Consider using the entire toolkit as a meeting material workbook or select individual exercises as handouts.

The Diversity Council Sample Meeting Agenda provides a comprehensive meeting agenda for assessing the success of your council initiatives and determining future plans moving forward. You can use the agenda in its entirety or select only the agenda items that are relevant for your meeting objectives.

The structure, role and responsibility of councils vary among organizations but regardless of how your D&I council is structured, there are some key tips that will help ensure the success and effectiveness of your council.

An effective council sends a strong message about the importance of D&I to the organization and is a visible sign to the organization that senior leadership is sincere about its commitment to diversity success. This article clearly outlines both the role the diversity council as a whole plays and the individual responsibilities of members.

This toolkit contains disability factoids, a quiz, and dos and dont’s that can be shared with employees in your organization.

The Circle of Influencers model and worksheet provides a framework for individuals to build a network that will be instrumental in achieving their strategic goals.  This tool can be used independently or as a companion piece to the Strategic Networking Presentation.

An alphabetical listing of common diversity and inclusion terms and their definitions.

A focus on equity means addressing pay and career opportunity gaps and committing the right effort and resources to strategic priorities that purposely focus on providing opportunity to traditionally underrepresented employee groups. Here are some things you can do to foster equity in your own organizations.